A very warm welcome from the Univerus team. If you are reading this it is likely you have recently joined an organisation that is using the Unity Suite, or your organisation has just implemented Unity. Firstly we understand that there is a lot to learn and understand all functions of the Unity product. The Univerus support team are here to help you every step of the way so feel free to reach out and contact our team. We will start the process by assisting you will access to the Univerus support channels.
NZ: +643 669 4650
AU: +617 3030 8542
Step 1: Navigate to https://assetfinda.zendesk.com/hc/en-us
Step 2: Select Sign In at the top right corner.
Then either log in using your existing Login or click on New to AssetFinda (AF)? Sign up
Populate your details then click Sign up
You will receive a Sign-up complete box instructing you to check your e-mail account for the Welcome e-mail asking you to click on the verification link
Step 3: Your verification e-mail you will receive looks like the one below. Please ensure you click on the first link supplied.
Step 4: This will now give you access to the ZenDesk Support Portal. Where you can see our Solution Articles, log tickets for support and view tickets you have logged, ticket history and tickets you have been copied in to.